The Starbucks of Burgers
Having lived in America for years I’ve grown accustomed to certain combinations like: Burgers & Coke; Doughnuts and Bagels & Coffee; and Cookies with Mocha. Never in my life would I think of coffee and burgers being a good combo, yet Moss Burger, The Japanese Fine Burger and Coffee some how makes this combo work.
Doing my home work, I got hungry so I went towards the McDonalds where I found Moss Burger. At first I didn’t know if it was a coffee shop or fast food joint. It was both. Half starbucks “hi-class” and half fast food Micky-D. Whooooa.
The lady at the counter welcomed me and politely asked what I wanted. Not sure I pointed at number 8 “hatchi ban onigaishimasu” it was some Japanese spicy burger, but I didn’t know that. I think she asked if I wanted anything else, but I was so enamored by my surrounding that I spaced and just said, “iie, daijoobu desu” (that’s all). It was somewhere on the spendy side, but I’ve learned that for the money here you get really good service.
To give you a clue… The lady took my money and then sat me down in a seat and served me water. I didn’t even ask for water and she served me. whoa. It’s hard to get used to being treated polite all the time in fast food places. I remember back in the states being rushed to order and pay and sometimes I’d get the wrong order. Where did you’re customer service go America?
The food arrived and the burger looked small, but was filling. I sat enjoying the small cafe style of this relaxed place.
When I got up to leave, I began to take my basket and trash to the bins when that same girl ran out and took my basket and trash and then bowed deeply and thanked me for coming in and to come back soon. This and other simular experiences are frequent here and because of it, I just might come back just for the service.
~J out